The attitude one has when paying
for services rendered is a subject that few people acknowledge
or even consider, yet the
impact on the recipient goes far beyond simply writing a check
or depositing money into someone's account.
I recently had the good fortune of working with a client who
demonstrated the most impressive attitude and professionalism
in regard to payment. I was so struck by his approach
and attitude that I was compelled to write about it. And although
it may seem like a very small thing in comparison to other
business experiences, it actually affected my own attitude
about money so strongly, that it has altered the way I give
and receive permanently.
The events unfolded when the potential client read an article
written by me in a popular international publication on the
web. He liked what I had to say, checked out my web site and
testimonials and then wrote requesting help with a bio for
his web site.
As always, I responded promptly, providing the details of the
writing procedure along with what I would need and what it
would cost. What happened next surprised me. I no sooner sent
him my quote for the initial project, (the e-mail was barely
out of my send box), when only a few seconds later, payment
was already submitted to my paypal account.
Thinking that he was just eager to get things started, I began
the process of writing for him and had the first project ready
within two days. He was very pleased with the end result and
requested my expertise on another project. I again sent him
my quote and told him I would begin that afternoon. Once more,
as soon as I sent him my quote, and I mean within seconds of
my submitting it, he sent payment.
This time I had to comment, so I wrote him to thank him kindly
for his quick response in regard to his compensation turnaround.
I told him that I really appreciated his attitude about payment
and was quite impressed and surprised at how quickly he responded.
What he wrote back will stay with me forever.
He wrote to say and I quote: "It is my philosophy
not to put anyone under any undo stress about money so that
attention will be only on the project at hand." He further
stated, "I want you to be free to express your creativity
and not have to worry about when you would be receiving payment."
I was speechless. As a writer for more than 15 years,
I had never heard anyone put it so eloquently nor had anyone
ever paid so eagerly. I was truly impressed. His
attitude definitely reflected on the quality of my work as
I felt the best of myself come pouring out. More than likely,
he himself has had many experiences where people paid out of
obligation and not out of appreciation, which taught him an
I want to emphasize that I love what I do with all my heart
and soul. Granted, I love earning a living and enjoy
seeing the dollars appear in my bank account, but I work as
the joy of helping my clients achieve success as I do for the
money received. I believe in always giving the best of
myself whether it's a simple note or a huge writing project.
But when someone pays from an attitude of appreciation and
from obligation, it cannot help but to affect the desire
and willingness to give more than one's best. I would
have bent over backwards to support this client's efforts as
I so appreciated his gratitude and attitude.
I firmly believe that if more people paid out of appreciation
and less out of obligation for services rendered, we'd have
many more happy people in the world. That client taught
me an important lesson as he has forever made me aware of the
impact that paying out of appreciation and not out of obligation
has on a business relationship.
About the Author
Charlene Rashkow brings 15 years of experience as a Writing
Stylist/Consultant to her creative efforts as a freelance writer.
She has successfully helped companies and individuals reach
their objectives by writing exceptional web site content, press
releases, bios, and articles of interest, business plans and
all other forms of marketing material.
" We'll do the writing, You'll receive the applause"
Web Site - www.allyourwritingneeds.com
E-mail - charlene
Phone - (310) 514-4844